When voiding an electronic ticket transaction in IAR, an ARC accredited agent is required to:

When voiding an electronic ticket transaction in IAR, an ARC accredited agent is required to:

• A. Obtain an Electronic Settlement Authorization Code (ESAC).
• B. Process the void through the IAR portal.
• C. Use the original document number.
• D. Notify the carrier by telephone.

Answer: (A)

The action being tested is the authorization step required to void an electronic ticket within IAR. ARC uses an Electronic Settlement Authorization Code (ESAC) to confirm that the agent has the proper authority to complete the void and settle the transaction. Without this code, the system won’t permit the void because it protects against unauthorized or fraudulent changes and ensures the void is properly logged for settlement and audit purposes. In practice, an ARC-accredited agent must obtain the ESAC from the appropriate ARC process and then enter it in IAR to proceed with the void. This ESAC links to the specific ticket and the agent’s account, validating the action within ARC’s settlement controls. The other options don’t fit because merely processing the void in the portal doesn’t establish authorization, using the original document number isn’t the required authorization step, and notifying the carrier by phone isn’t part of the IAR void workflow.

The action being tested is the authorization step required to void an electronic ticket within IAR. ARC uses an Electronic Settlement Authorization Code (ESAC) to confirm that the agent has the proper authority to complete the void and settle the transaction. Without this code, the system won’t permit the void because it protects against unauthorized or fraudulent changes and ensures the void is properly logged for settlement and audit purposes.

In practice, an ARC-accredited agent must obtain the ESAC from the appropriate ARC process and then enter it in IAR to proceed with the void. This ESAC links to the specific ticket and the agent’s account, validating the action within ARC’s settlement controls.

The other options don’t fit because merely processing the void in the portal doesn’t establish authorization, using the original document number isn’t the required authorization step, and notifying the carrier by phone isn’t part of the IAR void workflow.